Tickets

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Terms and Conditions

Tickets are issued by SBÄM GmbH and are subject to the following terms and conditions:

By opting to purchase, allocate or possess tickets to SBÄM Fest, you automatically agree to our terms and conditions. If you have problems with any of the clauses listed below or do not agree with the risk allocations mentioned here, please do not purchase tickets or try to enter the SBÄM Fest area.

Please note that SBÄM GmbH reserves the right to make changes, revisions, and amendments, or add/remove sections from this set of terms and conditions – without any prior notifications to you. All possible changes will be duly reflected on this website. These changes will relate back to the date of purchase of SBÄM Fest tickets. In case of such modifications, the ticket is equally valid, cannot be returned and no additional fee will be requested. Tickets purchased for postponed events in 2020 and 2021 are still valid for SBÄM Fest in 2022.

The ticket you purchase represents a revocable license for you to access SBÄM Fest, when it is scheduled to be hosted. The license includes the revocable right to attending SBÄM Fest. This license can be revoked at any time by the issuer at its sole discretion, without any prior notifications or compensation options. If the license is revoked, you will not be granted entry at the venue.

The ticket holder has to assume full responsibility of SBÄM Fest tickets, once she*he*they receives it. SBÄM GmbH has no liabilities – financial, legal, or otherwise – in case the delivered tickets are stolen, lost, damaged, destroyed or rendered unusable in any other way.

Kindly note that SBÄM, Oeticket and Reservix are the sole authorized sources for purchasing SBÄM Fest tickets. If you obtain your ticket(s) from any other unauthorized source, you take on the risks of those tickets turning out to be counterfeit or reported to be stolen. The issuer has the right to dishonor such stolen/counterfeit tickets and declare them as void.

The price of one SBÄM Fest ticket is non-negotiable. SBÄM Fest tickets delivered to you are not meant to be used for illegal reselling, copying, reproducing, or misrepresenting in any form. You cannot use the ticket(s) for any promotional/advertising purposes either (including sweepstakes and competitions) without our prior approval. Any proven record of such activities will result in immediate seizure and cancellation of your ticket(s). Please note that SBÄM Fest tickets cannot be redeemed against cash, credits, or any other benefits.

SBÄM GmbH has the right to investigate if there has been any violation of SBÄM Fest ticketing terms and conditions. In case of any conflicts, the decision of SBÄM GmbH will be deemed final (i.e., the issuer will remain the final arbiter in cases of disputes).

If you are not able to access any particular section(s) of the venue – Tabakfabrik Linz – due to delays, federal regulations, organizer policies, weather-related problems, emergencies, venue shutdown/evacuation or any other reason, you will not be eligible for any refunds or future credits.

If SBÄM Fest is cancelled in its entirety due to any unforeseen circumstances, SBÄM GmbH has the sole and absolute right to:

  • reschedule the event, or
  • issue a partial/full refund, or
  • not issue any refunds.

Please note that the decision of the issuer in such cases will be deemed final and binding.

If SBÄM Fest is cancelled due to any factors or causes not in the control of the issuer, the latter will offer a partial or full refund, or postpone the event, or provide a comparable option. These factors will be inclusive of, but not limited to, natural disasters, federal/state announcements (e.g. COVID-19 restrictions), strikes, delays in production,and the like. Once again, the decision of SBÄM GmbH will be considered final.

If SBÄM Fest has to be rescheduled to other dates, you will not be eligible for any refunds. In case the event is fully canceled, the refund, if issued, will include ONLY the face value/printed value of the ticket(s) you purchased. The bearer cannot, under any circumstances, claim refunds on shipping fees, processing fees, handling fees, and such other charges. Losses, if any, occurring due to foreign exchange fluctuations at the time of refunds, have to be borne by the purchaser. SBÄM GmbH cannot be, in any way, held liable for that.

SBÄM Fest will take place, rain or shine. All ticket sales are deemed as FINAL TRANSACTIONS. There will be no ticket returns/exchanges/cancellations. The event service will be deemed to have been delivered in its entirety as soon as SBÄM Fest starts on July 30, 2022.

By purchasing the event tickets, you automatically confirm that you/the attendee(s) are of the minimum age or older, at the time of buying the ticket(s). The minimum age for attending SBÄM Fest is 16. People under the age of 16 are defined as children and have to be accompanied by a parent or guardian. The Upper Austrian Youth Protection Act in its current version also applies here! Children under the age of 16 and people between 16 and 18 will receive different wrist bands, to ensure that no illegal or irresponsible use of alcohol can take place. At the time of entering the event venue, you are required to produce the ticket and a valid identification document (ID). By presenting an ID, you confirm that all details present on it are accurate and updated.

By purchasing SBÄM Fest tickets and presenting the same at the venue, you give your consent to SBÄM GmbH to collect certain information about yourself (name, picture, date of birth, gender, address, etc.) for verification and storage. You also consent to a check (body, bags, etc.) in a manner permissible under the law in the interest of public safety. For the access to SBÄM Fest, the current Covid-19 regulations, that are in force in July 2022, apply and you consent to a check of your status entering the festival area.

SBÄM Fest may be recorded live for use in the forum of sound recordings, television videotapes or other means of audio and audiovisual reproductions. The purchaser of a SBÄM Fest ticket consents to participate in the said recordings and the later use of the footage for promotional and journalistic purposes. Recording preforming artists with professional cameras or recording equipment is prohibited – only exception is an accreditation with a photo pass.

You hereby agree to forego all types of surcharge claims – full or in part – and all claims and entitlements related to it. SBÄM GmbH does not take any responsibility to personal/financial damages caused to you at the venue, or for any items lost/stolen/misplaced at the venue. Financial reimbursement claims on these counts will not be entertained. If you choose to stage dive, you do it at your own risk! Please DO NOT stay on stage longer than the time you need to find people to catch you safely. Stage divers are forbidden to enter the artist area of the stage at any time (unless approved by the band). The first 10 rows of the pit might be overcrowded at times. If you feel unsafe, please move to the back. And please take care of each other! In case of any injuries or sudden feeling of faintness, please visit the first aid area immediately!

SBÄM GmbH reserves the right to refuse entrance to the festival area or to remove any person or persons from the area for reasons of public safety, overcrowding or otherwise. SBÄM Fest and SBÄM GmbH follow a common zero-tolerance police towards unauthorized drug usage or carrying at the venue, AND towards any type of behavior/actions that are against our Code of Conduct. If you are found in possession of prohibited items at SBÄM Fest and/or if you indulge in any objectionable action, your participation in the event will be terminated immediately. Your event ticket(s) will become void from that point on.

Please note that you purchase SBÄM Fest tickets on your own free will. As such, you do not have the right to initiate a chargeback claim or dispute on the provider of the credit card/debit card that had been used for the transaction. Further refund/return/cancellation requests will not be entertained either.

In all cases of disputes between the ticket-bearer and the ticket-issuer, the decision of the latter will be deemed final. In case a dispute cannot be resolved, the help of an independent third-party arbiter will be sought.

Upon entry to the festival area at Tabakfabrik Linz, the ticket will be exchanged for a festival wristband, which will allow you to exit and enter the festival area without limitations. From that moment on, the entry ticket is no longer valid.

The ticket holder declares that she*he*they is informed about the terms and conidtion, which SBÄM GmbH has posted here on its festival website and that she*he*they fully accepts those terms and conditions.

Thank you for your cooperation! We really hope you will have a great time at SBÄM Fest.